Terms and Conditions

Last Updated: May 01, 2025

By accessing or using the services of Salsabeel Emporium (the “Company,” “we,” “us,” or “our”), including shopping on our website, you (the “Customer,” “you,” or “your”) agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree with any of the terms outlined below, you should not use our website or place an order.

1. Acceptance of Terms

By shopping at Salsabeel Emporium, you agree to these Terms and Conditions. Your use of our website or placing an order constitutes your acceptance of these terms.

2. Product Availability and Order Verification

  • All orders placed with Salsabeel Emporium are subject to availability and verification.

  • We reserve the right to modify or cancel any orders due to unforeseen circumstances such as stock availability or issues with payment verification.

3. Prices and Taxes

  • The prices displayed on our website are inclusive of all applicable taxes unless otherwise stated.

  • Prices are subject to change without notice. However, any changes in price will not affect orders that have already been placed and confirmed.

4. Payment

  • Payment must be made in full at the time of placing the order, either through our online payment gateway or cash on delivery (COD).

  • In case of COD, the customer is required to make the full payment at the time of delivery.

5. Product Descriptions and Variations

  • We strive to provide accurate product descriptions, including images, specifications, and sizes.

  • However, there may be slight variations in color, design, or appearance due to monitor settings, lighting, or other factors. Such variations do not constitute a defect in the product.

6. Returns and Exchanges

  • Returns: Returns are accepted within 7 days from the delivery date, provided the product is unused, in its original condition, and with the original packaging and tags intact.

  • Exchanges: If you would like to exchange a product, please ensure that it meets the return criteria mentioned above.

  • Return Shipping Costs: The customer is responsible for the cost of returning the product unless the item is damaged or defective.

  • Refunds for Damaged or Defective Products: If a product is damaged or defective, we will either replace it or issue a refund. The replacement or refund will be processed once we have verified the condition of the product.

7. Order Modifications and Cancellations

  • Salsabeel Emporium reserves the right to modify or cancel orders due to unforeseen circumstances, such as issues with stock availability or payment problems.

  • In the case of cancellation, the customer will be notified, and any payments made will be refunded as soon as possible.

8. Limitation of Liability

  • Salsabeel Emporium will not be held responsible for any indirect, special, incidental, or consequential damages that arise from the use of our website or products.

  • Our liability is limited to the value of the product purchased, excluding shipping or handling costs.

9. Intellectual Property

  • All content, including text, images, logos, and designs, available on our website is the intellectual property of Salsabeel Emporium and is protected by copyright and trademark laws.

  • You may not use, copy, reproduce, or distribute any content from our website without prior written consent.

10. Customer Account

  • To place an order, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your password.

  • You agree to notify us immediately of any unauthorized use of your account.

11. Privacy Policy

  • By using our services, you agree to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

12. Changes to Terms and Conditions

  • Salsabeel Emporium reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of this page will be revised accordingly.

  • You are advised to review these terms periodically to stay informed about any changes.

13. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be resolved in the courts of Pakistan.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

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